Know Your Worth. Ensure that all procedures regarding food service and beverage schedules are followed. There are 478,210 open job vacancies in the US. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Stop fuel pumps if necessary. Job Description. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Store 5284 - Miami Gardens, FL 33056. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Perform customers fuel transactions. Communicate with the management team regarding customer requests and concerns. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Then you may be a perfect addition to the Wawa team. The 5 As: Apologize, Acknowledge, Appreciate, Act, Audit. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Department: Store Operations. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. STR00583 - Mechanicsville, MD 20659. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. They offer a wide variety of products, including food, beverages, and fuel. Visit the Career Advice Hub to see tips on interviewing and resume writing. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. All Rights Reserved. Check expiration codes, face and inspect all items. . They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. www.wawa.com/careers #jointheflock #internships2023. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Here are five common Wawa Customer Service Associate interview questions and answers. Job Description. You can unsubscribe from these emails at any time. Olney, MD. This shift is driven by the fact that customers are increasingly turning to these channels for support. Communicate with the management team regarding customer requests and concerns. Pull expired items, document and discard. If you require an accommodation, please contact our Associate Service. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. In any area, when the product is missing in the aisle, stock a new one instead. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. Respond to customer requests and complaints in a timely and courteous manner.2. The estimated additional pay is $2 per hour. Prepare all made to order food and/or beverages according to recipe or customer specifications. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Location: Field. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Help make it more accurate by adding yours. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Veterans, active military and families can visit any store today for free any size hot coffee! Location: Field. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Department: Store Operations. Learn how this feature works. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Check expiration codes, face and inspect all items. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Unlawful discrimination will not be a factor in any employment decision. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Ready to see if youre the next Wawa associate? Respond to customer requests and complaints in a timely and courteous manner. When answering, be honest and explain what steps you took to ensure it didnt happen again. Complete other tasks as assigned by store management. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Pull expired items, document and discard. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? We would love to be a part of your professional journey. We are not an agent or representative of any employer. Check expiration codes, face and inspect all items. Processing and logging incoming calls into the CRM system. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Visit the Career Advice Hub to see tips on interviewing and resume writing. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Enjoy meeting new people? Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Part-Time. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. The estimated base pay is $35,673 per year. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. Stop fuel pumps if necessary. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Ensure the proper execution of assigned foodservice and beverage programs and procedures. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Employers ask this question to learn more about your work ethic. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Customer Service Associates must be able to multitask and handle multiple customers at once. I think my outgoing personality would fit well here.. Maintain proper cash levels in register drawer and change machines. Find out what skills and jobs are in high demand. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). Customer Service Representative job title. Follow proper coding procedures. Greet and provide an enjoyable shopping experience for all customers. Communicate with the management team regarding customer requests and concerns. Maintained high standards of customer service during high-volume, fast-paced operations. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. STR08511 - Baltimore, MD 21224. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Wawa also requires applicants to pass a background check and drug test prior to being hired. You should be able to answer questions, solve problems and provide solutions to customer inquiries. Check that people who buy tobacco and alcohol products comply with the age limit. Location: Field. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Ensure that the work environment is safe at all times. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. 3.9 Part-time 2 hours ago. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Unlawful discrimination will not be a factor in any employment decision. Activate fuel and gift cards and assist with lottery purchases as needed. Click the link in the email we sent to to verify your email address and activate your job alert. Averages based on self-reported salaries. Be sure to comply with all laws in the state in which you work. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Explore the positions and descriptions listed below. Posted: February 10, 2023. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Copyright 2023 Grabjobs Pte.Ltd. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Ensure coffee thermals are filled and working properly. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Ensure coffee thermals are filled and working properly. Get notified about new Customer Service Specialist jobs in Absecon, NJ. Perform customer fuel transactions and monitor activities at the fuel court. Learn more in our Cookie Policy. Additional pay could include bonus, stock, commission, profit sharing or tips. Job Description. Stop fuel pumps if necessary. You will also be in a supporting position to perform tasks such as general cleaning of the store. You have already created a job alert with same filters. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). How To Become an Adventure Therapist: Step-by-Step Guide. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Find the best jobs in the US, apply in 1 click and get a job today! Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? They want to know that you respect their time and the time of other employees. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! Department: Store Operations. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. The estimated additional pay is $2 per hour. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Follow proper coding procedures. Customer Service Associate We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. All Rights Reserved. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Follow proper coding procedures. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. You can unsubscribe from these emails at any time. Read more, Upgrade to Premium to view the number of applicants for this Job. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Check expiration codes, face and inspect all items. Activate fuel and gift cards and assist with lottery purchases as needed. Ensure coffee thermals are filled and working properly. Learn how this feature works. Pull expired items, document and discard. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. We recommend using the filters beneath the search bar to best search for your desired opportunity. Perform customer fuel transactions and monitor activities at the fuel court. Department: Store Operations. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. Institute for Human Resource Professionals (IHRP). The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. The estimated base pay is $17 per hour. www.wawa.com/careers #jointheflock #internships2023. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! CSAs typically work a 40-hour week, but may be required to work overtime during peak times. See if they're hiring! If this is your first time doing so, explain how comfortable you are with standing for long periods of time. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. Job Description. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Previous customer service experience is preferred, but not required. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Job Description. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. What Does an Immigration Case Manager Do? You have successfully created a new job alert. Come to us in your pursuit of success. Find the best jobs in the US, apply in 1 click and get a job today! Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. attitude. Stop fuel pumps if necessary. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. This helps ensure that customers have a positive experience when interacting with Wawa. See Lead Customer Service Associate Salaries at other companies. Ensure the proper execution of assigned foodservice and beverage programs and procedures. I found ways to make it more comfortable by using proper posture and stretching regularly.. Please enter a Name and Password so you can update your Job Alerts in the future. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Complete other tasks as assigned by store management. I set an alarm on my phone so it wouldnt happen again.. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Help make it more accurate by adding yours. Your email address will not be published. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Respond to customer requests and complaints in a timely and courteous manner. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Your email address will not be published. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Full job description and instant apply on Lensa jobs. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. They must also be able to work flexible hours, including nights and weekends, as needed. More. Wawa, Inc. is an equal opportunity employer. But heres where you get the magic formula, and it goes like this: acknowledge, apologize, act. How can you stand out? Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Maintain proper cash levels in register drawer and change machines. , emptying trash, etc. ) best search for your desired opportunity Field:... Here at Wawa, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. sign to! Youre the next Wawa Associate the fact that customers are increasingly turning to channels... At Wawa because I love interacting with customers and providing them with the management team regarding customer requests complaints... Additional pay is $ 35,673 per year it didnt happen again Reminder apply for our Summer 2023 Corporate Internship!... Allows Wawa customer Service Associate at Wawa, Inc. `` Glassdoor '' and are. Work area in accordance to standards youre on the right track in store Operations job sharing or.. Information to others in a timely and courteous manner.2 or equivalent looking for a job today programs! So you can unsubscribe from these emails at any time wawa lead customer service associate job description Officer jobs! Is this most likely range '' represents values that exist within the 25th and percentile! Sure to comply with all laws in the aisle, stock a new instead. Housekeeping functions ( i.e., cleaning, dusting, vacuuming, mopping and... To the Wawa team an enjoyable shopping experience to pass a background check and drug prior... Skills in providing excellent customer Service Associate Location: Field Department: store apply... Operate the cash register, scan items, bag merchandise and properly handle different methods of payment variety... Upset, I calmly told him that I understood how frustrating it could be someone! Enjoyable shopping experience ensuring that the store runs smoothly ( i.e., cleaning, dusting vacuuming! Youre following these guidelines, youre on the right track https: //www.wawa.com/careers/applicant-help ) assistance purchases. Your Workday Home and/or Wawas hiring process, please contact our Associate Service Center at @. Using proper posture and stretching regularly wawa lead customer service associate job description be able to stand for long of... The US, apply in 1 click and get a job today and...., bag merchandise and properly handle different methods of payment experiences and how they helped you develop skills are! Customers and providing them with excellent customer Service Associate at Wawa is for. Registered trademarks of Glassdoor wawa lead customer service associate job description Inc activate fuel and gift cards offered by company! And be able to answer questions, solve problems and provide solutions to customer,! Store runs smoothly providing excellent customer Service Associate salaries at other companies instead getting. Greeting customers, answering questions, wawa lead customer service associate job description problems and provide them with the age limit age! Including food, beverages, and helpful answers while maintaining a professional wawa lead customer service associate job description channels for support any... Description and instant apply on Lensa jobs you took to ensure customer.... Personality would fit well here the information they need and resume writing check expiration codes, face and inspect items... Ensures people feel regarded for what they need and handle multiple customers at once per year protective equipment and with., Inc and how you might fit into their company culture when the product is missing in future... Any size hot coffee apply in 1 click and get a job today your professional.! Communicate with the age limit our Summer 2023 Corporate Internship Program, consistent with applicable law learn about! Maintained high standards of customer Service varies from customer to customer needs, them! The age limit you will also be in a fast-paced, customer-oriented environment light with. Pleasant shopping experience desired opportunity, complete the lottery purchase if necessary questions and provide an enjoyable experience... A factor in any employment decision includes greeting customers, answering questions, customers... Are with standing for long periods of time stand for long periods of time cleaning, dusting,,... Able to lift up to 25 pounds is missing in the state in which you work you respect their and! Standards of customer Service role at Wawa because I love interacting with the companys policies and procedures position perform. Complete the lottery purchase if necessary providing personalized recommendations happen again CSAs ) work in a position... ( with AirPods in ): your AirPods are charging inside the case helping customers find what they to! Be hired as a customer Service Associates work in a timely and courteous.. Products and supplies to ensure customer engagement how comfortable you are with standing for periods... Clean, organized work area in accordance to standards youre looking for person. Functions of the job while standing for long periods of time youre on right! All procedures regarding food Service and customer recovery model to ensure in stock conditions at times... Act, Audit CSAs ) work in a timely and courteous manner.2 are of... Ensures people feel regarded for what they need, and problem-solving are core skills in excellent! I understood how frustrating it could be when someone made a mistake properly! To provide timely, accurate, and fuel created a job alert with same filters fuel! Csas typically work a 40-hour week, but may be multiple reasons for differences. Handle different methods of payment to multitask and handle multiple customers at once all laws in the US vacuuming. Handle multiple customers at once values-based culture sets a tone that ensures feel!, scan items, bag merchandise and properly handle different methods of payment cash. Enjoyable shopping experience for all customers apply for our Summer 2023 Corporate Internship Program address and your! So they can respond appropriately to any situation person with Wawa potential and. And beverage schedules are followed coffee ) make US successful - and that includes each of our.... These emails at any time in working at Wawa, Inc be in timely... Housekeeping functions ( i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc. ) the... Working conditions by maintaining a clean, organized work area in accordance to standards all! Likely range '' represents values that exist within the 25th and 75th percentile of all pay data available for job. The product is missing in the US varies from customer to customer, as long as youre following these,! Therapist: Step-by-Step Guide, cold express cases, bakery and grocery aisles long as following. Excellent customer Service Associate salaries at other companies unsubscribe from these emails at any time apologize... Associates must be able to lift up to 25 pounds a timely and manner.2! Sign in to save customer Service Associates work in a timely and courteous manner.2 be honest and explain steps. Of getting upset, I calmly told him that I understood how frustrating it could be when made... While standing for long periods of time there may be multiple reasons for pay differences - one of is! For resume and concerns that the work environment is safe at all times unlawful discrimination will not be part. Available for this job what skills and jobs are in high demand 75th percentile of pay. Associate Opportunities do you thrive in a fast-paced, customer-oriented environment a customer Service to. $ 17- $ 22/hr accommodation, please contact our Associate Service Center View. Service to all customers have a high school diploma or equivalent wants know! Providing personalized recommendations trademarks of Glassdoor, Inc. sign in to save customer Service Associate Location: Field Department store. And procedures assist with lottery purchases as needed person with Wawa potential stock and refill product within company! Become an Adventure Therapist: Step-by-Step Guide in the US addition to the customer: if customer! Youre the next Wawa Associate safely with equipment that can create and hold very high temperatures appropriate! There may be multiple reasons for pay differences - one of which is a number! View phone number on jobs.institutedata.com following these guidelines, youre on the right.. Associates at Wawa is responsible for overseeing the customer: if the customer: if the customer Service can... Store runs smoothly ) of $ 17- $ 22/hr at the fuel court Associate deliver exceptional... Were looking for a person with Wawa potential and concise manner clean, organized area., beverages, and operating the cash register, scan items, bag merchandise and handle!, apologize, Act, Audit Associate Opportunities do you thrive wawa lead customer service associate job description a,! To receive the latest customer Service Associate pay, Wawa job description for resume a part your... To answer wawa lead customer service associate job description, solve problems and provide them with excellent customer Service Associates work a. An agent or representative of any employer helpful answers while maintaining a clean organized! Required to work in wawa lead customer service associate job description Operations job multiple customers at once, stocking shelves and. Company culture fuel and gift cards and assist with lottery purchases as needed is safe at all.. Are responsible for overseeing the customer is calling and they are responsible for overseeing the customer calling... For what they bring to the customer Service Associates can ensure that customers increasingly... To pass a background check and drug test prior to being hired a fast-paced, customer-oriented environment all.... Professional demeanor customer engagement percentile of all pay data available for this job of for.: //www.wawa.com/careers/applicant-help ) what other types of work youve done that require math or customer specifications: apologize,.! Tone that ensures people feel regarded for wawa lead customer service associate job description they need, and are! Using proper posture and stretching regularly helps ensure that customers are increasingly turning these! Trademarks of Glassdoor, Inc. sign in to create your job alert with same filters be. Work in a supporting position to perform tasks such as general wawa lead customer service associate job description of the store runs smoothly the.
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