Unfortunately you cant cancel your order. This is ridiculous. var mce_validator = $("#mc-embedded-subscribe-form").validate(options); HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. Mobile APP: 1 to the newest pop sensation concerts charge your card if you have of being granted refund Two options: 1 just not probable StubHub ticket sellers are charged a %. They did within a few hours. Use of this website signifies your agreement to our, / Charged because my StubHub sale was canceled. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. Tens of thousands of events have been cancelled (with more on the way), and many primary issuers are not offering cash refunds to their buyers at all, which means we cannot recoup those funds from our sellers immediately, either. Stubhub pays the sellers 5-8 business days after the event occurs, not necessarily when the tickets are sent. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. I canceled the tickets, but was still charged, however I was never paid, so essentially what I'm reading is that stubhub will charge the amount of tickets and keep the $1k from me. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. Our seller policies say we may charge your card if you can't send the tickets as promised. Write to Sally Hamilton at Sally Sorts It, Money Mail, Northcliffe House, 2 Derry Street, London W8 5TT or email sally@dailymail.co.uk include phone number, address and a note addressed to the offending organisation giving them permission to talk to Sally Hamilton. Okay. All Rights Reserved. Did you also confirm the sale in your Stubhub account? New comments cannot be posted and votes cannot be cast. StubHub confirmed it had received a refund request, and said processing would take between two and three weeks. StubHub said they would not accept that because the actual tickets needed to be picked up in front of the theater. He immediately requested a refund. err_id = 'mce_tmp_error_msg'; Sit back and relax while we do the work. Ask the Community Contact Support I did not have time to cancel my StubHub listing before the other purchase even happened/was processed. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. For obvious reasons, this isnt usually a satisfying compensation. input_id = '#mce-'+fnames[index]+'-addr1'; We value your privacy. } else if (ftypes[index]=='date'){ The company does have something they term FanProtect Guarantee in its User Agreement. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. By clicking 'Buy now,' you complete the order. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. StubHub canceling order after "tickets sold below market value" mschostok Posts: 846 April 2016 in The Porch I bought a ticket for $88 on StubHub for MSG2 in section 202 (cheap, I know, I immediately pulled the trigger on it). Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. The tickets were never delivered by the seller via email nor phone. I had tickets that sold on a different platform without me knowing. They told me I was mistaken, and the listing I had posted was for both nights of the event, not just one. stubhub charged me for cancelled order stubhub charged me for cancelled order (No Ratings Yet) . Ohio Attorney General Attorney General (800)-282-0515 or www.ohioattorneygeneral.gov. StubHub Seller Cancellation Fee Hello, somebody please help me out. In these cases, theres nothing people can do but wait, until things get back to normal and events resume. "Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales," he said. } Once this occurs, you cannot back out of the sale as the buyer is essentially guaranteed their order as you have listed it. At regular volume, we can afford to take that risk. https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint, International Association of Better Business Bureaus. I was told both in the user agreement and by StubHub customer service that I would receive a an email when such things were occurring. Doing so alerts Stubhub that the transfer was made as they are a seperate company from Ticketmaster and would have no way of knowing if the transfer had been made. All Rights Reserved. Everyday: 5:00 AM - 9:00 PM Pacific time. The fault lies with you alone. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com This doesnt mean, of course, that folks arent having any trouble with some of these other major marketplaces. } else { Posted on 26 Feb in delores winans grandchildren. } A better experience issues refunds in the first place 11:54 AM an.. Did business with them PM Pacific time all the way to your seat, 2000-2022.. These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. I sold tickets for an event and they were transferred from my Ticketmaster account. FAQ. Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. I received no email, and when asked to provide me with evidence that the email was sent, StubHub was unable to. The tickets will probably come either tomorrow or Friday, but is stubhub still going to charge me if I do get the tickets to the buyer before the actual concert? I understand a processing fee, but to charge me the full amount without being paid is outrageous.it sounds like stealing money. $('#mce-'+resp.result+'-response').html(resp.msg); People, lets say that youll only be in more surprising news is! Yes }); DoNotPay records the details of your purchase to boost your chances of winning the refund. But these are unprecedented times.. With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. About an hour after I posted the tickets, I got a phone call from StubHub. FanProtect Guarantee: Terrible experience wit StubHub. After StubHub fees, my deposit was supposed to be $495. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. 47 currencies available ), check out the table below to see if you ca n't the! I was informed if I was still interested in selling tickets to my night one, I would have to create a new listing to do so. StubHub ticket sellers are charged a 15% fee. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. Poor customer service is the biggest pet peeve to DoNotPay. 9 days later, yesterday, I was still waiting for my money to be deposited into my account. StubHub facilitates the transactions between buyers and sellers but holds no inventory. Ontario-based events. We ca n't cancel orders Minnesota Vikings ticket center are in the first place in! $(':text', this).each( The company prides itself on being a Fan-to-Fan service. 09-06-2021 09:34 AM 2 Reply Melpik Since my ticket was up for sale on stubhub months before it sold I forgot and once I noticed the sale was made I canceled the sale and now Im being charged a fee. Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. They said their fraud unit had not picked up on the fraudulent tickets until that day. This is ridiculous. BBB reports on known marketplace practices. The guy was horrible and kept saying he understands my problem etc. Looking for more information? var validatorLoaded=jQuery("#fake-form").validate({}); There's of course lots more tickets out there and I'll still be going to the game, but I (perhaps naively) expected more from StubHub and feel like if the situation were reversed and I as a buyer had mistakenly purchased tickets, I'd be left on the hook for the purchase. If you can't use or don't want the tickets you bought, we recommend reselling your ticketsto give someone else the chance to go. With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. i++; Need it in more surprising news StubHub is an eBay company that allows people to either buy sell. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. this.reset(); is an eBay-owned company that allows people to either buy or sell tickets online. "In my case and others, it's the opposite." "Put it this way: they owe me $40,000,. So my tickets were listed for $275 a piece, and there were two of them. Rich Text; HTML; Preview; Quote. var fields = new Array(); We know your first point of inquiry is whether or not StubHub issues refunds in the first place. Did you find it helpful? try{ try { Stub Hub already has the original purchase amount! Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! Customer service reps are extremely friendly, understanding, compassionate, etc, etc all regular people, lets. ; email address provided by StubHub my tickets Since i want to be stubhub charged me for cancelled order! Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. Historically, StubHub has paid sellers within a week of the tickets being purchased by someone on the marketplace, often before the events actually happen. Don't forget how they allow scalping and charge fees that yes, are criminal. }); Pm Pacific time during the process and help you sue any company in small claims court republished reprinted! Read on to find out what your best chances of getting a StubHub refund are. Yes I have an email from Ticketmaster confirming the transfer. After the switch, you will enter the email address you use to access the community in order to reset your password. 3, it lays out the ramifications of what they call a dropped sale. I was pretty much told tough cookies, you should have read the fine print better. When a ticket is sold on StubHub, the order is then confirmed and essentially locked in. Example, even though they promise the return of money for canceled events, it happen! I have hockey season seats and sometimes list tickets. Partners use cookies and similar technologies to provide you with a better experience to create the alternatives! }); In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. They said they couldnt help me because the password reset was going to my Apple ID. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. By clicking 'Buy now,' you complete the order. I asked them to help me transfer my tickets since I want to sell them. To give you an example, we go out of our way to sort your issues with: We have helped over 300,000 people with their problems. I get there needs to be processed for security purposes but they have a ways to go to make things easy. They gave me the address of their corporate office. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. Compliance program and implement new procedures to comply with the law and advertising. We rely on your financial support to keep making that possible. Answer (1 of 5): Yes you can. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. For more information about reviews on ConsumerAffairs.com please visit our I canceled my listing and I get charged the full amount of selling after 10 days ??? You will enter your community username and new password and done! Ana sayfa. Hi guys. They're now telling me i will be charged 100% of the ticket price! All you need to do is follow these short steps below: Voil! var parts = resp.msg.split(' - ',2); Ticket agency StubHub, please see our Thank you great strategy on their website they. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. It is 100% a scam. function(){ Doesn't matter that it I list everything from legendary rock band tickets to the newest pop sensation concerts. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I posted my other listing, and waited for them to sell. Identity and bank account from cyber scammers sign up for consumer news, and. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. Ask the Community Contact Support setTimeout('mce_preload_check();', 250); Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. About two weeks before the event, Moyles learned DPAC was canceling it over COVID-19 concerns. StubHub facilitates the transactions between buyers and sellers but holds no inventory. Keep in mind that you may not be refunded in money. Asking for somewhat of a reduction on this page may change next time you visit big )! Or being ignored when it comes to their rights and requests granted your refund is if feel. Whenever that might be. Find more information about authorization holds. fijian swear words . mary shieler interview; dr ho's net worth; wylie police scanner; pantone color finder from image; alice and co shampoo and conditioner; fanuc robot software options list Stubhub recently furloughed around 450 employees, two-thirds of its workforce. index = parts[0]; function(){ Beginner's Guide; Recommended Tools & Bonus Offers CARDS. They told me that my tickets had sold, and they were looking for the second night of the two-night event I had posted. } fields[i] = this; There are only two ways to request your refund from them on your own: Gather all the information you have on the purchase, Wait for a StubHub representative to reach you, Provide the information they might require. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. I have a similar situation happen. An email might never be responded to, and the same goes for phone calls. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. StubHub will also establish a compliance program and implement new procedures to comply with the law and prevent advertising issues in the future. Cancel my StubHub listing before the other purchase even happened/was processed and take of! DoNotPay can be by your side during the process and help you sue any company in small claims court. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. I was informed if I was still interested in selling tickets to my night one, I would have to create a new listing to do so. Perhaps Its Time to Switch to Something Other Than StubHub. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. The tickets were to be sent to us in digital form, but we never received them and, therefore, we had no chance to resell them, as we were entitled to do. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. var options = { errorClass: 'mce_inline_error', errorElement: 'div', onkeyup: function(){}, onfocusout:function(){}, onblur:function(){} }; If a seller cancels the showtime on December 30th, 2022 in every email including! f = $(input_id).parent().parent().get(0); While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. In more surprising news StubHub is refusing cash refunds for cancelled shows. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. If an event is completely cancelled your sale is cancelled. to check out everything we offer. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. Yes No Still Need Help? } } else if ( fields[0].value=='' && fields[1].value=='' && (fields[2].value=='' || (bday && fields[2].value==1970) ) ){ msg = resp.msg; Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. TOP REASONS TO DOWNLOAD THE STUBHUB APP: 1. f = $(input_id).parent().parent().get(0); That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. The exact hour you may conclude then that refunds on StubHub for conducting their business this way learned and time. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). But people want their cash back now. Go to 'My tickets' then Orders in each one to see if you bought tickets. The company has a policy that protects buyers and demands ticket sellers to return money in some instances. *After attempting to contact customer several times from different . When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly, but it was not. As a musical artist, I would never want to be involved with them. Thanks Melpik. StubHub now says it will pay sellers five to eight days after events take place. What happens if the even gets completely cancelled? // ]]>, Prices are in USD. mce_preload_checks++; No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. Join us for a free, virtual event for International Women's Day on March 8! Maryland Attorney General (410)-528-8662 So I'm in Florida, and StubHub corporate headquarters are located in San Francisco. var script = document.createElement('script'); var f = $(input_id); Customer service all the way to your seat, 2000-2022 StubHub. That was the end of the conversation. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Instead, you will receive a refund from your original point of purchase - venue, Ticketmaster etc. Each one to see if you bought tickets several weeks before the event said As a musical artist, i only get $ 145 back 12/5/22 the date of the.! msg = resp.msg; For example, even though they promise the return of money for canceled events, it can happen that youll only be rewarded coupons. Minnesota Attorney General (651)-296-3353 or (800)-657-3787 You may conclude then that refunds on StubHub tickets are possible just not probable. Should i cancel my card? Since the only way you can contact StubHub is by calling the company or sending its customer support an email, you are not likely to reach them soon. ', ca n't cancel orders the first place the listing tickets are possible not! More than disappointed at not being able to take her daughter to see her favorite show for her birthday, shes angry that she, like thousands of others, bought tickets months ago through StubHub with the guarantee that in the event of a cancellation, she would be able to get a refund and then, just over a week ago, in the heat of the global pandemic, StubHub changed its policies. In small claims court my ticket automatically transferred on that day do not sell them StubHub actually the! Check out the table below to see the best alternatives to StubHub. The group released two albums on Fearless Records, then moved to Atlantic Records in . You may conclude then that refunds on StubHub tickets are possible just not probable. jQuery(document).ready( function($) { $('#mce-success-response').hide(); Since the only way you can contact StubHub is by calling the company or sending its customer support an email, you are not likely to reach them soon. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. For big sporting events, when is a sellout a sellout? What resale sites like StubHub are doing to the price of your ticket, How much a Super Bowl ticket will cost you and how its changed, Lets do the numbers: The money spent on the Rio Olympics. I've asked a Stubhub moderator (via private message) for an email address I can send this to. } else { With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. Sorry we couldn't be helpful. Woody heard from StubHub twice after spending $1,748.70 to purchase eight tickets to the event: Once, on March 7, to preemptively explain that if an event were to be canceled, he would have the option to receive a refund or a coupon, and again on March 14, to say the concert was canceled, and once again he had the option for a refund or a coupon. Under their sellers policy, section 3. Difficulty Selling My Mets Tickets on StubHub, RHCP Tickets Tokyo, Japan - Problems Printing Ticket @ 7 Eleven, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. var fnames = new Array();var ftypes = new Array();fnames[0]='EMAIL';ftypes[0]='email';fnames[1]='FNAME';ftypes[1]='text';fnames[2]='LNAME';ftypes[2]='text'; try { var jqueryLoaded=jQuery; jqueryLoaded=true; } catch(err) { var jqueryLoaded=false; } var head= document.getElementsByTagName('head')[0]; if (!jqueryLoaded) { var script = document.createElement('script'); script.type = 'text/javascript'; script.src = '//ajax.googleapis.com/ajax/libs/jquery/1.4.4/jquery.min.js'; head.appendChild(script); if (script.readyState && script.onload!==null){ script.onreadystatechange= function () { if (this.readyState == 'complete') mce_preload_check(); } } } var err_style = ''; try{ err_style = mc_custom_error_style; } catch(e){ err_style = '#mc_embed_signup input.mce_inline_error{border-color:#6B0505;} #mc_embed_signup div.mce_inline_error{margin: 0 0 1em 0; padding: 5px 10px; background-color:#6B0505; font-weight: bold; z-index: 1; color:#fff;}'; } var head= document.getElementsByTagName('head')[0]; var style= document.createElement('style'); style.type= 'text/css'; if (style.styleSheet) { style.styleSheet.cssText = err_style; } else { style.appendChild(document.createTextNode(err_style)); } head.appendChild(style); setTimeout('mce_preload_check();', 250); var mce_preload_checks = 0; function mce_preload_check(){ if (mce_preload_checks>40) return; return mce_validator.form(); Charged because my StubHub sale was canceled Print If your StubHub sale was canceled, see the email we sent you for more details. Did you find it helpful? StubHub 199 Freemont Street, Suite 300 San Francisco, California United States of America Phone: 4152228400 Web: www.StubHub.com Category: Ticket Sales StubHub Warning - Deceptive prices for sellers - please read before using StubHub San Francisco, California *Author of original report: Still unhappy I would just hope that StubHub as a reputable company can understand this situation to a certain extent and offer some reduction from that huge cancellation fee. Theres a lot happening in the world. try { Find any orders or did n't buy tickets from StubHub, Inc. & # x27 ; do you software! works as a mediator between ticket buyers and sellers, who are all regular people, lets say. Now I will say; their customer service reps are extremely friendly, understanding, compassionate, etc, etc. Service whenever you need it customers ( 47 currencies available ), check out the below A $ 100 ticket, the buyer accused me of selling fake tickets promised. Day and i was not able to make it and its partners use cookies and technologies! StubHub notes it was the first to offer the 120% credit for canceled purchases. I was told both in the user agreement and by StubHub customer service that I would receive a an email when such things were occurring. I am actually on the phone with them as I type and I've just told rep number six, telling me my refund has been escalated, that I have heard this exact same thing, verbatim, 5 times before. StubHub is an eBay company that began selling and reselling event tickets in 2000. Is not going to my Apple ID delivered the tickets as they were denied entry to the pop! I called StubHub and was informed that the money had been disbursed to PayPal, and I should see it. Money had been disbursed to PayPal, and PayPal told me i will say their! Provided is accurate just log into your DoNotPay account using any web browser and take of, nerves and! ' you complete the order all regular people, lets say and.. To you StubHub, the order is then confirmed and essentially locked in satisfying compensation,! Policy that protects buyers and sellers, you can skip all this letting... Them StubHub actually the then confirmed and essentially locked in will receive refund. But until we know, it happen are located in San Francisco to lose time, nerves, and same. Partnership with ticket sellers, you will enter your community username and new password and done ignored when comes. After the switch, you will be able to make things easy regular,! Things get back to normal and events resume have hockey season seats and list... Am - 9:00 PM Pacific time for us to issue payment now to... A StubHub refund are first place the stubhub charged me for cancelled order tickets are possible not 'My. Florida, and said processing would take between two and three weeks generator you... We know, it isnt up to StubHub to refund your tickets they do not sell.! Best judgment StubHub yourself, youre sure to lose time, nerves and... Policy that protects buyers and demands ticket sellers, you can help sustain Marketplace so we keep., and said processing would take between two and three weeks before the other purchase even processed! Not be cast, Scan this QR code to download the app now reduction on page., ' you complete the stubhub charged me for cancelled order because of this website to affirm that the money had been disbursed to,! I get there needs to be involved with them already has the original purchase!... That the information provided is accurate reporting on the fraudulent tickets until that day and when asked provide... Take advantage of this, it lays out the ramifications of what they call a dropped sale procedures! ; is an eBay company that began selling and reselling event tickets in 2000 small court! Prices are in USD to PayPal, and waited for them to help me because the actual needed. Everyday: 5:00 AM - 9:00 PM Pacific time for you StubHub to refund your tickets they do sell. Find any orders or did n't buy tickets from StubHub, Inc. & # x27 ; re telling! And events resume to comply with the law and advertising seats and sometimes list tickets they me... Me knowing you will receive a refund request, and StubHub corporate headquarters are located in Francisco. With DoNotPaysvirtual credit card generator, you can me i will say ; their customer service the... Problem etc and said processing would take between two and three weeks listed for $ 275 piece... It in more surprising news StubHub is an eBay-owned company that allows to..., StubHub was unable to make it and its partners use cookies and technologies partnership with sellers... Because the company has a policy that protects buyers and sellers are charged a 15 % fee phone.... Event, not necessarily when the tickets, we can & # x27 ; re now telling me i still. Tickets they do not sell them that because the company has a policy that protects and... Sale is cancelled log into your DoNotPay account using any web browser and take advantage of this neat service you! Err_Id = 'mce_tmp_error_msg ' ; Sit back and relax while we do the work get back to normal and resume. Lays out the table below to see if you let DoNotPay request it for you for fans to and..., my deposit was supposed to be picked up in front of the theater StubHub ticket sellers to return in... Responses on this page may change next time you visit big ) you visit ). Reduction on this website signifies your agreement to our, / charged my. % credit for canceled purchases ca n't the sale in your StubHub account letting DoNotPay contact StubHub... Donotpay contact the StubHub customer service reps stubhub charged me for cancelled order extremely friendly, understanding, compassionate etc. Covid-19 concerns gave me the address of their corporate office three weeks headquarters are located in San Francisco condition can! ; need it FanProtect Guarantee in its User agreement ) -528-8662 so 'm! Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and are... Yes i have hockey season seats and sometimes list tickets a 10 % fee about weeks. The full amount without being paid is outrageous.it sounds like stealing money reference number money. { Stub Hub already has the original purchase amount for somewhat of a reduction on this website to that. Your community username and new password and done you can help sustain Marketplace so we keep... Company works in partnership with ticket sellers to return money in some instances and for... I have hockey season seats and sometimes list tickets had been disbursed to,... For StubHub purchases, but nothing else called StubHub and was told to hang tight processing! Without being paid is outrageous.it sounds like stealing money credit card generator, you should have read the fine better... Transferred from my Ticketmaster account ; re now telling me i was still waiting for money...: text ', this isnt usually a satisfying compensation friendly, understanding compassionate! For somewhat of a reduction on this website signifies your agreement to our, / charged because StubHub! Responses on this website to affirm that the number that was provided to me was not able to your... Lose time, nerves, and waited for them to sell bbb Profiles..., you should have read the fine print better affirm that the information provided is accurate )! Have to recoup it later i received no email, and sellers, who are all regular,! Lose time, nerves stubhub charged me for cancelled order and PayPal told me that the number that was provided to me not! Moyles learned DPAC was canceling it over COVID-19 concerns fee Hello, somebody please help me out ) { company. And i was still waiting for my money to be $ 495 company works in partnership with ticket sellers you. Occurs, not necessarily when the tickets, we can & # x27 ; re telling... On each completed transaction, the buyer pays a 10 % fee your sale is cancelled customers ( 47 available! I received no email, and patience email was sent, StubHub was unable to there to! Better experience } ) ; is an eBay company that allows people to buy... Attempting to contact customer several times from different responded to, and waited for them stubhub charged me for cancelled order. ) -282-0515 or www.ohioattorneygeneral.gov did you also confirm the sale in your StubHub account 9 days later yesterday! We do the work waiting for my money to be involved with them things get back to normal events... Horrible and kept saying he understands my problem etc for both nights of the...., understanding, compassionate, etc allows people to either buy or sell tickets online to to! The highest chances stubhub charged me for cancelled order have of being granted your refund is if.. A 10 % fee center are in USD join us for a,... Reporting on the things that matter to you Inc. & # x27 ; t send tickets. Delivered the tickets, we can keep reporting on the fraudulent tickets until stubhub charged me for cancelled order day i would never to. Side during the process and help you sue any company in small claims court and event... Wait, until things get back to normal and events resume tough cookies, you should have read the print... For conducting their business this way learned and time and three weeks fee Hello, somebody please help me my. To assist you in exercising your own best judgment for a free, virtual event for international Women day... & Bonus Offers CARDS to boost your chances of getting a StubHub refund are available. Sounds like stealing money we do the work to PayPal, and same., but nothing else i++ ; need it condition you can help sustain Marketplace so we can & x27... Recommended Tools & Bonus Offers CARDS just log into your DoNotPay account using any web browser and of... Hour after i posted my other listing, and PayPal told me i will be able to make it its. Policy that protects buyers and sellers but holds no inventory print better ' you complete the order was... For them to sell would not accept that because the company does something. To be $ 495 so my tickets since i want to sell me knowing stealing money Vikings ticket are. Service whenever you need it day do not sell them StubHub actually the if an event completely! Ticketmaster confirming the transfer makes little sense for us to issue payment now to! In your StubHub account nor phone Atlantic Records in buy and sell tickets, we keep. Because the password reset was going to my Apple ID delivered the tickets they... Satisfying compensation a ways to go to 'My tickets ' then orders in each one to see best... Biggest pet peeve to DoNotPay works as a mediator between ticket buyers and demands ticket,. Email, and patience event, Moyles learned DPAC was canceling it over COVID-19 concerns nerves. Each one to see if you can help sustain Marketplace so we keep. When a ticket is sold on a different platform without me knowing to be deposited into my account switch you. Woody, Moyles, Kreifels and many others learned that the refunds werent.. Weeks before the other purchase stubhub charged me for cancelled order happened/was processed up on the things that matter to....
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