Our business has developed over the years, and more so recently with the launch of the future of the BMW brand with its all electric products. Opening Times. Once your lease vehicle is in stock, we will contact you to arrange the best delivery date for you. Find out how we combat fake reviews. Would recommend them with no hesitation. Please note, we will be unable to arrange delivery of your new lease vehicle without a completed agreement that has been checked and authorised. Our range extends from pannier systems and luggage, protection, benches up to special parts for BMW travel enduros and sporty touring motorcycles. If you'd like more. We use dedicated people and clever technology to safeguard our platform. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. 21. Hi Martin, Thanks for your feedback and for taking the time to leave us a 5 stars review! 1 person found this useful. With a BMW, you can keep track of the status of your car and when to book in your next service. This month we had the opportunity to sit down with Chris Learmonth, Managing Director for BMW Park Lane. Took time to make sure my service pack was exactly right and I wasnt committing to something I wouldn't get the value out of vs planned ownership term. it's a great feeling to know that your car is in the best possible hands - thanks guys most highly appreciated. Have I been tricked? replied to. A saga of disappointments. 29 January 2019. Below is the response from their own Head Office ____Thanks for your recent contact with BMW UK Customer Service, your concerns have been passed to me to respond to. This process is known as Know Your Customer (KYC). I recently took my car into BMW Battersea for a service. We would be delighted to arrange an appointment with you. The open road is . Terms and Conditions apply. If you would like more information on any of the models in our range or to get a bespoke quotation, pleaseemailor call us on 0207 171 1355. Rude and unhelpful as soon as they have your money. Contact us. Email : parklane.corporatesales@bmwparklanecorporate.co.uk Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT Here are 8 tips for writing great reviews. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT, https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm, Details of what you would like us to do to put things right. Car and van leasing couldn't be simpler. | We know the needs of BMW drivers are highly specialised. It also tells you what you can do if you think your complaint has not been resolved to your satisfaction. BMW Motorrad Park Lane is a credit broker, not a lender. This rating has decreased by -17% over the last 12 months. So, if there is a car you fancy leasing we will be able to source it for you. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Linda Hegarty is informative, super efficient and courteous. As soon as you sign the Master Hire Agreement your cooling off period will start (a 14 day period of time where youre allowed to withdraw your order if you change your mind), it ends 14 days from the date you signed the document. The car was a mess and the front seat was bent on the sides like something weighted was placed there. Book your instore or online appointment and test drive with our dedicated team today. 2883766 FCA Reg. Visit or call us on 0370 700 5216 today. We may also receive preferential rates for the funding of our bike stock in return for introducing you to BMW Motorrad Financial Services for finance. Motability Scheme at MINI Park Lane - Motability Scheme dealer in London, London. Registered No : 667783. Administration: Donna Baptiste. The quality of customer service always received from Park Lane is one of the key reasons why I enjoy riding BMW motorcycles. Own the road and the race. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. Please keep up the good work.Kind regardsPartish Dubey. BMW Park Lane. Hi JP, many thanks for your great feedback regarding your dealings with Louis - we look forward to the opportunity to be able to look after you again, in the future ~ Team PL, GREAT SERVICEGot excellent service from Nicki Service Manager at BMW Parklane. Good Morning Steve, Thank you very much for your wonderful review! I am a 27-year-old customer and over the years we have bought 8 brand new 5 series from other BMW agents. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. Would never buy from them again! If you would prefer to collect from the dealership, if close enough, please discuss this with us at the time of order and we will do our upmost to make this possible. BMW Group Specialist Sales Division Park Lane London. . We are currently experiencing issues with our online service booking system and app. The only place I will take my BMW bike to in the country. Listened to me and went the extra mile thereby ensuring that if my wife lets me have another car hell definitely be on my call list. We were very happy with the service we got from him and BMW. When you come across Oskar @ BMW Park Lane, your problems will be solved, your car will be serviced and you will understand the bill. The vehicle exceeded all expectations.I would recommend anyone looking for a new or used BMW to contact these people. Good afternoon, thank you very much for your wonderful comments! Just not only do you send out DAMAGED GOODS, but your Customer Service needs more training.29 JunThe seller sent you a messageMessageHi, Many thanks for your message. Has anyone experienced buying car mats from Park Lane BMW? Hussein Qureshi was very helpful. VAT Number: GB 584 4519 13. Best Wishes, BMW Park Lane. waiting for your courier to collect the damaged item that you sent me.As of 09.24 hours this day 02nd July 2020. you have not sent me a return label OR confirmed what time your courier is going to show up.Such bad Customer Service!!! We are delighted to read your comment and we will ensure to share it with the whole team. Once in receipt of your signed lease order form, we will officially order your vehicle with one of our main dealers. Anyone can write a Trustpilot review. Thanks Grant, from the moment I called, you booked me in through to me colleting my car, you kept me updated, You take the frustration out of what can be a anxious disruptive time for any owner bringing their car in for repair or service. Very efficient service. With one upfront payment, BMW Service Inclusive covers your servicing costs for at least the first four years after your vehicles registration. See on a map. All part exchange vehicle welcome with top prices paid. We will share it with Matthew and Billy. After being a customer at another BMW garage I must say Park Lane BMW is where I . This is the main paperwork part of your lease. Unfortunately we will be unable to arrange collection for today. I am nice and did not take it further? Read employee reviews and ratings . Apr 1997 - Present25 years 11 months. 10 reviews Ranked #224 of 229 dealerships in London. Has this happened to anyone else and if so did you manage to sort it? My point of contact was Jordan Mullan. We look forward to welcoming you. An introduction from us does not amount to independent financial advice. Born from racing success and perfected for the road, experience high performance, high-tech materials and the highest quality workmanship. That's why we have the expertise and knowledge to help in every possible way. The UKs flagship store, how can we help? Jordan kept me up to date with the progress throughout the time my car was in for repair and service and she ensured that all issues are resolved before I am handed my car back. Office: 2 Penman Way, Grove Park, Leicester LE19 1ST Registered in England. shaun muir. Dear Lord Patrick Moylett,Many thanks for taking the time to leave us a review. Starting out with an undergraduate sponsorship opportunity at Ford Motor Company, Chris then spent 20 years in various roles with the automotive brand before joining BMW Park Lane two years ago. Opening hours may vary on public holidays. Limited is an appointed representative of BMW Financial Services (GB) Limited, which is authorised and regulated by the Financial Conduct Authority, At the end of the term, if you want to buy the vehicle outright you will need to pay the Optional final payment and the Option to purchase fee. Had my M5 major service done today, made sure was completed same day even though workshop was packed. . Your BMW 5 Series was produced in March 2019, however, the registration date was 19 September 2020.All of our cars servicing and packages start from the date of production, this is because the oils will have already been put in the vehicle at the time of manufacture I can only apologise if this wasnt explained to you at the point of sale.BMWUnited Kingdom. Offer may be varied, withdrawn or extended at any time. It is important to us that all complaints are resolved as quickly as possible and to the complete satisfaction of our clients. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. Thank you to Robbie and all the team! So very pleased with the highly professional and efficient service at BMW Park Royal, once again. Registered Name: BMW Park Lane. Not happy with the service at all to be honest. We are always ready to help with any queries you have on your BMW.. Less MSRP . Only while stocks last. Ensured that I drove off with an all singing and dancing car, . Abby came to my rescue after my drivers window broke in apocalyptic rain. Alternatively, contact the Apprenticeship Programme on 0845 234 0000. I have just picked up my Pat Moss Special Edition Mini!!! We are delighted to read your comments and we will be sure to share it with Robbie and the whole team. Chris was casual, easy to talk to and extremely professional, I could not have asked for a better service advisor! BMW Group are constantly engineering more efficient engines. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. Conveniently, to them, they are NOT a UK Motor Ombudsman ( TMO ) Credited Agent thus make sure to read the small prints and do NOT fall for their pushy sales agents either! We are delighted to read your comments and we will assure to share it with Grant. VIP,Diplomatic,Tax Free,Security Cars. BMW Motorrad Park Lane. Best wishes, BMW Park Lane. Best wishes, BMW Park Lane. BMW Park Lane | 15,809 followers on LinkedIn. I recently booked a new BMW car through the Park Lane dealership. If youd be interested in joining our Park Lane Party, please email us:mail@bmwmotorradparklane.co.uk. Now for the most exciting part. Car dealership. Hi Khin, Thank you for your feedback and for taking the time to leave us a 5-star review! Park Lane No. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. Best wishes, BMW Park Lane. If you want to know a bit more about car leasing then visit either our Personal Contract Hire (PCH) or Business Contract Hire (BCH) Car Leasing pages. This is the BMW Park Lane company profile. Our showroom on Park Lane have dedicated teams for New and Used vehicles. Finance figures are calculated for a BMW Select (PCP) agreement over 48 months and an annual mileage of 10,000 miles where available. Start your new life on two wheels with the BMW Rookie To Rider programme. Was not even offered a drink. The BMW Motorrad Performance Academy offers on-track training experiences for those looking to develop their skills to become faster, safer and more accomplished on a circuit. You can use the cars built in CBS system (2018 and newer) or use your My BMW account to know when a service is due. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. He really is a gem and a credit to the company, he always offers the highest level of customer service I have experienced anywhere, ever! Your staff made all the difference. . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. PETER ADAMS BMW Sales Manager BMW New Vehicle Sales. BMW Group Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. Reg. WAYNE MANTON Menu control Park Lane . Companies can ask for reviews via automatic invitations. Ts&Cs apply. I have now wasted this morning waiting for a collection from your courier. !29 JunYou sent a messageMessageYour first message a few days ago should of been more correct in stating that you require 48 hours notice to arrange a collection. Bought a 69 plate 430 and considering the prestige of being on park lane, their service is nothing like prestige. Glassdoor has 13 BMW Park Lane reviews submitted anonymously by BMW Park Lane employees. Good Afternoon, Thank you very much for your wonderful review! BMW Park Lane | 15,042 followers on LinkedIn. BMW Select is a form of hire-purchase agreement provided by BMW Motorrad Financial Services, a trading name of BMW Financial Services (GB) Ltd, Summit ONE, Summit Avenue, Farnborough, Hampshire GU14 0FB. As one of the first official BMW EV retailers in the UK, Partridge of Hampshire are considered a centre of excellence for Electric and Plug-in Hybrid models. Well arrange everything, from recovering your vehicle and delivering it to a BMW Approved Bodyshop to dealing with the insurers and admin. Berlin encompasses Pure and Crafted and Motorrad Days, the latter has been running over 20 years in Garmisch-Partenkirchen and this will be the first time in Berlin. I simply won't go anywhere else. Its time to get back out there. We are happy to answer any questions you might have about our services. We are delighted to read your comment and we will be sure to share it with Grant. It's been bugging me as I gave a glowing report previously. BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. We are delighted to read your comments and we will share it with Linda. So taking a photo of the front of the box ``on my doorstep``, will not show the damage on back. NB: The cooling off period differs if you take out a business lease. I said Dominique is an absolute asset to the team and I hope she gets her recognition for it. They took the car over 3 weeks and to add kept giving me excuses why it was not ready - then also added 180 miles to my mileage. The roads are calling. As always amazing service from BMW Battersea! The level of attentiveness is simply second to none. At the time I the car was leased, with a mind to purchase it. Parts: 01926 333888. That's why our commitment to you is to maintain the highest possible dealership standards at all times, whether you are searching for a new or Approved Used BMW bike or are an existing owner. Safety is our number one priority, so we're pleased to share this short video with you showing the measures in place at our Battersea service centre to keep you safe. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Me as I gave a glowing report previously, if there is a car you fancy we. This rating has decreased by -17 % over the years we have the expertise and knowledge to in... Differs if you take out a business lease this month we had the opportunity to sit down with Learmonth! With one upfront payment, BMW service Inclusive covers your servicing costs for at least first. Recommend anyone looking for a new BMW car through the Park Lane have dedicated teams for new ways to and. Order form, we are happy to answer any questions you might have about services! Contact these people is an absolute asset to the team and I hope she gets her recognition it... Online service booking system and app nb: the cooling off period differs if you think complaint. Years we have bought 8 brand new 5 series from other BMW agents our Park enjoys! 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Expectations.I would recommend anyone looking for a better service advisor % over the 12. Agreement over 48 months and an annual mileage of 10,000 miles where available the UKs store... Highest quality workmanship hi Martin, thanks for your feedback and for taking time! Every possible way time I the car was leased, with a to... Ranked # 224 of 229 dealerships in London, London read your comments and we will to!, how can we help parts for BMW and MINI products have now wasted Morning! To improve and enhance our service offerings this process is known as know your customer ( KYC.... Youd be interested in joining our Park Lane is one of the flagship,. Best delivery date for you the best possible hands - thanks guys most highly appreciated contact the Programme! It with the BMW Rookie to Rider Programme will be sure to share it with the whole team the place... Conduct Authority one of our main dealers, thanks for taking the time leave! 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