They confirmed that my radio was a couple versions behind. My vr wouldn't work with the nav system the other day now it's fine. Makes me shudder to think about. they're the red/blue up/down buttons) at the same time and hold them until the Uconnect screen goes into Engineering Menu (about 7 seconds) Dealer Mode: Put the Start Button in ACC without starting the car. The Fora platform includes forum software by XenForo. While there is a power train warranty I believe that runs beyond the 3 years/36K miles my fear is the radio (NAV or ?) Sometimes the reason for your touch screen not working could be due to physical damage to your UConnect system. It took them MONTHS to fix these major issues, and it was so blatantly broken, all they had to do was listen to music on a test unit for a minute to know something was seriously fouled up. It shows the vehicle speed so I know it has satellites. Otherwise its a hardware problem, so replace the damned unit. We are not affiliated with FCA in any way and make no claim regarding the accuracy of the information presented on this site. will act up again, or the heater/AC system will go wonky and I don't relish having those fixed and paying for it out of pocket. It would work sometimes so when it happened, I recorded a video of what it was doing. I checked the UConnect site and there are no available updates based on my VIN. Was driving home today, and now the VR and phone buttons no longer allow me to tell it what i want it to do. Press the No button to cancel the operation. Remove the negative or both terminals from the battery. You literally just said almost everything I said to the case manager at Uconnect. It will be cheaper. The USB port worked for a few weeks, but stopped working yesterday. Its a good idea to inspect and replace these where necessary. Confirm that the passkey displayed on the vehicle touchscreen and your smartphone screen match. Yes, my car is a 2018 Hellcat. In this case, you will need to have the touch screen replaced. I sometimes wonder if I made the right decision in buying the car, but some time behind the wheel makes it clearly evident! I totally agree with what you're saying. It's version 18.20.2e. Replaced bad hands free module, fine now. You'll be able to swap in the switch for a 2012 steering wheel, and it'll work for the hands free buttons. The following is an example of complaints posted online by drivers whove had problems with their Uconnect systems [sic throughout]: It has been alleged that Fiat Chrysler is aware of the issues drivers are experiencing, as the companys representatives, dealers and technicians have all admitted that the Uconnect system defect is a known and pervasive problem.. Select the Paired Phones or Paired Audio list using the corresponding button on the display. I disconnected the battery for several minutes, and now the controls are fixed. Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device. Dodge Charger Electrical Problems and Questions, Charger Performance Mods - Engine - 5.7L HEMI. We go over the basics to changing out the clockspring in a 2010 Mitsubishi Lancer Ralliart. - code gens being scripted, compiled, generated, and pushed out to servers, network devices, firewalls, load balancers, etc., at any given moment submitted by hundreds of software engineers including us. A list of open investigations and If updating your phone didnt fix the problem then try uninstalling and reinstalling the Uconnect app on your phone or wait until there is a new update for it. I'm retired now, though. 1. in your vehicle, a friend's vehicle or a rental. JavaScript is disabled. Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device. Im having this SAME ISSUE 2019 Charger Hellcat. uConnect Update killed my steering wheel controls. Thank you, please let me know. The person I bought the truck from took the 730 out and installed a aftermarket unit. 4th Gen : 2009 - 2018 & 2019 - 2023 Classic. will let you know the outcome when it fixed. Just brought my 2017 Wrangler Unlimited Sport S and same thing - buttons unresponsive. Well jeep was at the dealership 3 days, they could not correct the problem, they told me they have to contact chrysler, and the plan was to replace the computer, which they just can`t order, they need permission from the chrysler gods, they will contact me when things are set and parts are in. When prompted, allow access for Contacts and Messages downloads. for like half a day, then the problem came back. Press the Pairing button on the touchscreen. To pair a smartphone, watch this video or complete the following steps: Step 1: Complete the following steps on the system: Step 2: Complete the following steps in the phone: Step 3: Complete the following steps on the system, Your phone won't reconnect to the system after pairing, Text messaging through your system doesn't work, You can't make a call while connected to the AUX jack, You're having trouble streaming music via Bluetooth, Uconnect 4, 4C and 4C NAV with the 8.4-Inch Touchscreen Search. Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. I need some help as I am almost to the point of taking the car to the dealer. Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. I wonder if either the dealer removed it before I bought it (expensive little thing). Today, I was driving home (long trip) and had to pull over and shut the vehicle off to be able to turn the heated seat and steering wheel off and to get the cabin heat to turn off in the truck. Conveniently book an appointment with your preferred dealer, Did you know creating an account allows us to save vehicle information and preferences so future bookings are even simpler? Just got my head unit replaced today and everything seems to be working. Select Settings, press "Phone/Bluetooth", press Paired Phones and then Add Device. But the navigation quit working. In short, the possible causes of the Uconnect touch screen not working include software glitches, short circuits, and physical damage to the screen. It's either pure laziness on the part of management or the quality and experience of the software developers is near the bottom of the barrel. We can also track your factory orders! IT also a read more Somehow XM even got activated, which I only had for a few months after I originally bought the car. 2005 Chrysler T&C Touring RB1 Radio. Select the specific device (smartphone or Bluetooth device). Last few have all been lost encryption services for primary and/or secondary storage, some that included ransomware attacks that took out systems, access to their backups, backup servers, and even the encryption key servers themselves, and the client was ill-prepared for it. Does anyone know how difficult it would be to swap out the EVIC panel on the steering . ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. Took it right back to the dealer and the module was bad. They are full of crap saying its a random thing, if the software is problematic - we all have the same issue! Here is how this works. They seem to be tweaking the system causing random, temporary malfunctions. Haven't had any issued out of my Charger or my Ram but this was a joke. Clear search A confirmation screen will appear on the display: Don't panic unless it is still not working tomorrow. : http://bit.ly/sub2anthonyJ350Watch my most popular uploads! When your car detects that your iPhone has been connected, the Apple CarPlay icon will automatically pop up. I have read about others who also had received the OTA update & it messed with things on their Rams. Usually the clock spring (spiral cable). I will be bringing back tomorrow. They are ordering me a new radio and feel there's a hardware issue. I am trying to keep on top of UConnect related symptoms and fixes. The automaker, however, has done little to remedy the issue, aside from replacing defective parts with more defective parts, the suit claims. *#Clockspring #Horn #Airbag #SteeringWheelControlsSubscribe for more automative tips! With just the complaints about UConnect-5 on this forum, I can't imagine how many more there are from people who know nothing about this or other forums. Couldn't get to "controls". Press the Delete Device button on the touchscreen. Cruise control, gear selector, instrument controls still worked fine. CarPlay is also glitchy (loses pairing and sometimes cant connect to phone and/or drops phone calls). As part of their investigation, attorneys working with ClassAction.org would like to hear from anyone who has had problems with the Uconnect system in a 2017 or later: The lawsuit alleges that the defect can cause a wide range of problems that affect the radio, touchscreen, GPS, rearview back-up camera, theater system, Bluetooth functionality and more. Steering wheel controls work intermittantly. Press the Phone Settings button on the touchscreen. Select your Uconnect system from the device list. Hey Willx thanks for your reply, my software version is 13.10.0, I activated uconnect a couple of days after I bought the car, all was fine until today. New car warranty ends sometime in Feb. 2021, 3 years after I bought the car, and I'm not sure I want to own the car out of its new car warranty. The short could also be in the steering wheel module. The following is just an example of the wide range of problems being reported in connection with the Uconnect touchscreen and the system itself. It was intermittent. Forums. You must log in or register to reply here. I was going to say as soon as I started reading that it was the clock spring but then I read further and saw it didn't fix it. Thread starter TJames; Start date Apr 15, 2021; Apr 15, 2021 #1 . I disconnected my phone completely and it still have issues. I brought my car in to the dealership to have them look at the Uconnect issue. Bump. If I could have bought my new truck without UConnect I would have. I can help with TPMS adjustment. 2014 GC Limited V6 4x4, white w/black & frost beige, LuxII, RA4, ORA II, Cooper Discoverer AT3's. It didn't work for Mopar71 because a 2012 steering wheel and their switches won't work on 2010-2011 trucks. Back in my 4th gen 1500 I remember there were TONS of guys on the forums complaining because Uconnect pushed a half-baked update that completely messed up the Equalizer in the trucks and caused there to be EXCESSIVE bass levels even with the bass set at -15 or w/e the minimum was, everything sounded so muddy and boomy it was awful. Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox! Whats worse, the suit claims, is that drivers can become distracted when the Uconnect system malfunctions, taking their eyes off the road and increasing the risk of the crash. No worries, you should always do what you are comfortable with (says that in that post too). Available Monday to Friday from 7 a.m. to 11 p.m. and Saturday from 9 a.m. to 5 p.m. Eastern Time. I had this same thing happen. Screen would lock on the Phone or Android Auto. Ive also talked with FCA support and they say its a RANDOM issue and they dont know why it affects some but not others. Uconnect software needs updating If you have recently updated your phones operating system, sometimes this can affect how the Uconnect system works with it. Your preferred dealer has been successfully updated. The left side controls on the steering wheel suddenly stopped working when the volume down button got stuck. Pair your smartphone with Uconnect to enjoy hands-free access. I just bought a Rogue 2014 with no mechanical issues. Drivers may also be able to file claims for their cars diminished value, any out-of-pocket repairs, and the difference between what they paid and what they should have paid for a car with an allegedly defective infotainment system. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. New owner, bought my 1500 last month and since first week, it keeps loosing the radio presets (FM AND SAT). Make and receive calls, listen to and respond to text messages*, ask for directions and more - all without taking your hands off the wheel or eyes off the road. UConnect Hands Free Kit - High. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. I am the second owner. Mine was working fine until this morning, hit the VR button, command line shows up, it does not mute the radio, and then the command line disappears, NOT WORKING, did anyone have their issues resolved, or do I call the dealer. Bluetooth also. The only way to get the screen to turn off was to turn the vehicle off and open the door. May be worth taking it in so they report it - they may prioritize the fix if they see more complaints. Just went to Uconnect updates and it says its up to date. You are now leaving the Mopar U.S. site and will be logged out of your account. The steering wheel controls and the controls on the console all seem to work fine but I am basically stuck on the current screen until I shut the car off and restart it. 2020 WB scatpack , Anyone with no amber lights option? Does anyone have any other ideas or info on this issue? You must log in or register to reply here. JavaScript is disabled. Over the past 3 days the Uconnect system has become completely unresponsive twice. Touch screen does not work half the time. Press the X button to exit out of the Settings screen. When I first got my truck the steering wheel controls, aux, EB switches would stop working. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-leader-1','ezslot_9',109,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-leader-1-0');Its linked to the above point but loose power and other connector cables could be the cause of your problem. You may also have an Airbag light on which may be related. Well I just could not do nothing, screw it if I made it worse. Took my 1st weekend trip in the Challenger this weekend. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Select Phone, Select Settings, press Paired Phones and then Add Device, or. Its a better idea though to have your dealership handle this issue for you to avoid any possible negative repercussions down the road. I didn't do the installs, just the recovery and cleanup and finger shaking. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Your smartphone is now paired and ready for hands-free calling+. Additionally, the UConnect system has completely rebooted unexpectedly while driving." bripappas, 2017 Jeep Compass Trailhawk driver, myjeepcompass.com
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